SMART Retail

& Hospitality

5th February 2019, Belfast

SMART Retail and Hospitality is designed to educate providers in this space on how to marry their businesses together, to form partnerships to create better customer experiences, both online and offline.

Key Themes:

AI Transformation
Analytics & Data
Brexit Update
Building Community Collaboration
Building “Experience”
Customer Loyalty
Cyber Security
Driving Tourism & High Street Spend
Offline & Online Marketing
Online Search & Booking Habits
Mobile Applications
Point Of Sale Systems
Reviews & Reputation

SMART Retail and Hospitality is ideal for everyone working in the retail industry and hospitality sectors including Independent Store Owners, Shopping Centre Managers, Hoteliers, B&B Owners, Restauranteurs or Coffee Shop Owners, ePOS Managers, eCommerce Managers, Marketing Managers, Social Media Executives, Operations Managers and Security Managers.

How do you drive more customers through the door, make your brand more visible, guarantee a unique shopper experience, integrate an Omnichannel presence, drive local business and make sense of data? Let “SMART Retail and Hospitality” educate you.

The future is about commerce, not e-commerce!  The ethos of SMART Retail and Hospitality is that customer loyalty is driven by in-store as well as online experience and that both high street retail and hospitality are interconnected.

What you will learn:

– The interconnection between the Retail & Hospitality Sectors.
– Technology trends within Retail & Hospitality.
– An interactive day of learning from Industry Leaders.
– Take home tool kit with all new found learnings.
– Peer to peer networking and round table discussions.
– Keynote presentations with open mic Q&A sessions.
– Retail and Hospitality global best practice and case studies.
– How to use customer data to personalise your product or service offering.
– Thought provoking ideas on how to marry your online and offline experiences together.

Our Speakers

Conall McDevitt
CEO, Hume Brophy

Gavan Wall
CEO, The Wall Group

Aodhán Connolly
Director, NI Retail Consortium

Rajesh Rana
Director, Andras House

Cathy Martin
CEO, Belfast Fashion Week

Cathy Martin Founder, Belfast Fashion Week

Colin Mathewson
Snr. Director Of Retail Agency, CBRE

Niall Lavery
Founder, Veriteer

Orla Ward
Bid Manager, O’Neills Intl. Sportswear

Charlie Boyle
CEO, Customer Service Excellence Ireland

Emma Gribben
Founder, Digital By Emma

Emma Gribben Founder, Digital by Emma

Chris Suitor
Founder, Suitor Brothers Tailoring

Damien O’Driscoll
Retail Tech Director, PSS

Oisin Ryan
CEO, Service Dock

Joe Keating
Chief Data Officer, Glantus Group

Joe Keating, Chief Data Officer at Glantus Group

Caroline O’Neill
Founder, DIGG Childrenswear

Caroline O'Neill, Founder, DIGG Childrenswear

Our Partners

SMART Retail 2017, SMART NI

Get in Touch

For speaking and partnership opportunities, or to simply find out more about SMART Retail 2018, drop us a message and we will get in touch.